Store policy

All photos on the website are for illustration only:
There may be color deviations between the screen display and the product in reality because the color display varies from screen to screen.
The color of the sewn frame of the bamboo rugs varies between a black or dark brown frame, depending on what is in stock.

 

Promotions:

All promotions and discounts on the website do not include the various surplus classes.
 
Payment on the website:

Payment using most types of credit cards/payment in the Bit app.

You can contact the store 050-9340598 and make a phone payment.
All prices on the website include handling fees and VAT.
 
Shipments:
Shipping cost to all parts of the country is 45 NIS.
All deliveries on the site are free to all regions of the country, with purchases over NIS 300.
It takes about 3-4 business days for the shipment to start.
The product comes with a courier to the house.
The shipment reaches the customer up to 14 business days. Deliveries to the area of Eilat and the Arabah, Judea and Samaria and the Golan Heights can take up to 30 business days.
*There may be slight delays during the holidays, you can contact us for inquiries.
 
Returns Policy:

If the ordered product arrived damaged or a product arrived that does not match the order, the customer will pack the product in its original packaging and the business will collect the product from the customer at its own expense. The customer will receive a full refund or the product will be replaced with a good product, according to the customer's wishes

If the product arrived in good order and corresponds to the order, but the customer still wishes to return the product for various reasons, it will be possible to cancel the transaction within 14 days of placing the order and receive a refund for the amount paid minus the shipping fee of NIS 45.
The customer will send the product in its original packaging to the business at his own expense and after the product is received and found to be in good condition, the customer will be credited according to the transaction cancellation policy of the credit card on which the transaction was made.

*The right of cancellation as stated in these regulations will not apply to goods that were specially ordered for the consumer according to special measurements or requirements.